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Ring to update privacy settings in response to data sharing concerns

Near the end of January, the Electronic Frontier Foundation (EFF) published a report claiming that the Ring doorbell app shares user information with a number of analytics and marketing companies. The EFF found that the app sends personally identifiable information to Branch, AppsFlyer, MixPanel, and Facebook.

The data sent to these companies varies, but it includes magnetometer, gyroscope, and accelerometer data, as well as “Users’ full names, email addresses, device information such as OS version and model, whether bluetooth is enabled, and app settings such as the number of locations a user has Ring devices installed in.” EFF also found that Ring sends data to Crashalytics, a Google crash logging service, but no specifics were determined.

Ring has exhibited a pattern of behavior that attempts to mitigate exposure to criticism and scrutiny while benefiting from the wide array of customer data available to them. It has been able to do so by leveraging an image of the secure home, while profiting from a surveillance network which facilitates police departments’ unprecedented access into the private lives of citizens, as we have previously covered.

A few days after the EFF published its report, Ring introduced the Ring Control Center, which features a number of security options. Unfortunately, none of these security options address the data sharing reported by the EFF. However, according to CBS News, Ring will soon update its privacy settings with an option to block most data sharing.

A company spokesperson said people will be able to opt out of those sharing agreements “where applicable.” The spokesperson declined to clarify what “where applicable” might mean.

2 responses to “Ring to update privacy settings in response to data sharing concerns

  1. And a device logging your every entrance and exit of your home, and then sending that info to multiple companies you have no business with, isn’t a privacy issue to you?

  2. I admit I have one on the front door.
    It’s mostly violating the privacy of people on the outside, which is somewhat less scary than intentionally bugging your own home with an Alexa/Google/Apple/whatever spy device.

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Nathan Wasson

Inquiring mind, tech journalist, car enthusiast, gamer.