It is a missed opportunity not only to sell-in software revenue through the latest version of Windows, but also to sell support, plus a wide range of spin-off solutions and services.Alexander added that investigators taking part in Microsoft's anti-piracy controls would also "provide assistance during customer visits, and help [vendors] get the value proposition for pre-installed software and related services." When quizzed by ZDNet, she retracted that statement, saying it was an "error in the copy" and that investigators were not in fact participating in customer visits. A British PC vendor that sells some machines without operating systems was also interviewed by ZDNet, and claimed it had not received pressure from Microsoft "yet."
We want to urge all system builders – indeed, all Partners – not to supply naked PCs. It is a risk to your customers and a risk to your business – with specifically 5 percent fewer opportunities to market software and services.