Home VoIP Services Cheapest VoIP Phone Service Providers for Business and Personal Use
Aleksandar Stevanovic Senior Writer Author expertise
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The cheapest VoIP phone service isn’t necessarily the one with the most affordable pricing plan — it’s the one that offers the most value for your money. In this guide, we’ll take an in-depth look at the best VoIP service providers, compare their functionality and pricing plans, and show you the pros and cons of each solution to help you make an informed decision.

Read our in-depth guide to learn why Ooma earned the title of the best cheap VoIP service provider and how it compares to other affordable alternatives like RingCentral, Nextiva, 8×8, and MightyCall.

8 Cheapest VoIP Phone Service Providers in 2023 | Quick Answer

There are hundreds of VoIP phone service providers to choose from. Some only allow you to call other subscribers of the service, while others allow you to make long-distance and even international calls. We’ve put together this list of the 8 cheapest VoIP business and home phone service providers, so you can choose the best one for you:

  1. Ooma — The Best Residential VoIP Service Provider | Offers Outstanding Features for Businesses Too
  2. RingCentral — The Most Professional Cheap VoIP Service in 2023 | Test it Risk-Free With the 14-Day Free Trial
  3. Nextiva — Best Cheap VoIP with Outlook and Google Contact Integration
  4. 8×8 — Best for HD Video and Audio Conferencing + Integrating With CRM and PM Tools | Start Your 30-Day Trial Today
  5. Phone.com — Popular Cheap VoIP With Fully Customizable Pricing Plans
  6. MightyCall — A Leading Cheap VoIP With Multi-level Interactive Voice Response and Caller Name ID
  7. VoIPLy — One of the Cheapest VoIP Solutions for Unlimited Calls to Over 50 Countries
  8. DialPad — Great Cheap VoIP for Small Businesses + it Integrates With All Popular CRM Solutions

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Best Cheap VoIP Providers in 2023 | In-Depth Reviews

Here are in-depth reviews of the best cheap VoIP providers, so you know exactly what you’re getting for your money with each of the different VoIP services to make an informed choice based on functionality, scalability, reliability, and security.

1. Ooma — The Cheapest Residential VoIP Service Provider

Ooma is a business and home VoIP phone service provider that offers 3 free VoIP rental phones alongside its app.

Ooma VoIP Calling App

The business VoIP solution comes with a dedicated mobile app, a free toll-free number, and a virtual receptionist.

It also includes call recording, video-conferencing, online faxing, call queuing, ring groups, music on hold, and even email audio attachments. Plus, Ooma integrates with Google and Office 365, making it easy to manage your existing contacts and import new ones.

One unique feature of Ooma that few VoIP providers offer is video-call recording. This is indispensable for both internal and client meetings, as you can review the recording at any time and see exactly what was discussed rather than relying on notes and memory alone.

When it comes to residential VoIP services, Ooma is the cheapest VoIP phone service for home use. You only pay for the Ooma Telo device, while the phone service is free (except for applicable taxes and fees). You’ll also have 30 days to test Ooma, and you can make international calls to over 70 countries at incredibly low rates.

Pros:

  • Email audio attachments
  • Free VoIP rental phones with every business plan
  • Unlimited video-conferencing and video recording
  • International calls to over 70 countries at low rates

Cons:

  • Users report frequent technical issues
  • Difficult to turn off the virtual receptionist
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
Residential — from $9.99/month + taxes and fees

Business — from $19.95/user/month

1. Call Recording

2. Video-Conferencing and Video Recording

3. Virtual Receptionist

4. Google and Office 365 Integration

5. Email Audio Attachments

N/A 30 days

 

2. RingCentral — The Most Professional Cheap VoIP Service in 2023

RingCentral is one of the most popular VoIP service providers, and for a good reason. It offers a secure, reliable, high-quality VoIP service around the globe and it’s incredibly easy to use.

RingCentral's interface. The best cheap VoIP phone service

RingCentral is also cloud-based, meaning there’s no need for a complex on-premise setup since it doesn’t require any hardware, plus, the app is easily scalable, making it ideal for businesses of all sizes.

In addition to phone calls, RingCentral allows you to send SMS messages to numbers in over 100 countries, host video-conferences, fax important documents, and easily share files between team members.

The best part about RingCentral is that there are no additional fees for different phone service functionalities. The pricing plans are transparent and straightforward, and you only pay the subscription fee — no extra charges, add-ons, or separate bills for phone, SMS, and video-conferencing.

Another reason to opt for RingCentral is the fact that you can fully customize the app as an end-user. If your business receives a lot of calls, you can set up customized call screening to identify callers, forward calls to different phone numbers, and customize notifications for missed calls, SMS, and online faxing.

Pros:

  • Renowned VoIP service provider, known for its reliability and security
  • Includes SMS, video-conferencing, online faxing, and file sharing
  • Allows you to call numbers in over 100 countries
  • Cloud-based, so it doesn’t require any hardware or complex on-premise setup

Cons:

  • You’re automatically charged after the free trial period
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $19.99/user/ month 1. Unlimited calls within the US/Canada

2. Enhanced Business SMS

3. Voicemail-to-Text

4. Team Messaging

5. Document Sharing

14-day free trial Full refunds available only for accounts with up to 20 users

 

3. Nextiva — Best Cheap VoIP with Outlook and Google Contact Integration

Nextiva is an award-winning business phone service that provides a reliable cloud PBX (private branch exchange) with advanced features that streamline collaboration and simplify the way you run your business.

Nextiva Top Cheap VoIP Service Provider

It also lets you reach your customers wherever they are from either a desktop or a mobile app. The provider offers a full-featured phone VoIP system that’s compatible with all existing on-premise phones and can easily be set up on the cloud in less than a day.

In addition to enabling you to make high-definition phone calls to customers and business partners all over the globe, Nextiva supports video-conferencing, voicemail, online faxing, and voicemail.

You can also leverage Nextiva to manage how your company receives phone calls and easily forward the calls to the appropriate person or department. On top of this, you’ll have your full call activity data at your fingertips, so you can track employee performance and rely on powerful, data-backed insights and key metrics to make smart business decisions.

Nextiva also provides a variety of VoIP phones, as well as headsets, conference phones, and expansion speakers. This makes it an ideal choice if you’re in the process of building your team and need to supply equipment for your sales or customer service department.

The best part about Nextiva is that it integrates with your Outlook and Google contact list, meaning you can easily import the phone numbers of all contacts you have saved in your accounts.

Pros:

  • Google and Outlook integration
  • Unlimited VoIP calls within the US and Canada
  • Unlimited video-conferencing and online faxing
  • Complementary VoIP Equipment (phones, headsets, expansion speakers)

Cons:

  • Users have complained about poor customer service in the past
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $18.95/user/ month 1. Unlimited Calling within the US/CA

2. Free Local or Toll-Free Number

3. Unlimited Video-Conferencing

4. Free Online Faxing

5. File Sharing

Demo is unavailable at the time of writing this review 14 days

 

4. 8×8 — Best for HD Video and Audio Conferencing

8×8 is a US-based VoIP service provider that combines phone calls, video-conferencing, and team chat into a single platform.

8x8, an affordable VoIP with an intuitive interface

Its Contact Center acts as a hub that lets you manage your workforce and track employee performance, facilitate customer interaction through AI-powered self-service, and leverage detailed analytics to improve customer experience and streamline your workflows.

In addition to a powerful VoIP service, 8×8 lets you host HD video meetings and share your screen with clients and team members on both mobile and desktop devices.

Thanks to its open integration framework, 8×8 easily integrates with a variety of popular project management tools and CRM apps, including Microsoft Teams, Zendesk, Salesforce, Azure, Freshdesk, and HubSpot.

8×8 is also one of the most secure VoIP service providers, offering powerful end-to-end encryption and adhering to the most rigorous compliance standards.

Pros:

  • Contact Center with AI-powered workflows
  • HD video and audio conferencing for up to 500 participants
  • Performance analytics for supervisors
  • Easy integration with CRM and project management apps
  • Team chat to facilitate collaboration

Cons:

  • Can only make calls to 48 countries
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $15/user/ month 1. Contact Center

2. Communication APIs

3. Performance Analytics

4. AI-Powered Workflow Automation

5. Open Integration Framework

30-day free trial Refund available within 30 days, provided you haven’t used 8×8 for over 5 hours

 

Phone.com is one of the most affordable VoIP solutions on the market, letting you mix and match different users, so you only pay for the functionality you need.

Phone.com cheap VoIP displayed on different devices

There are 3 user tiers available — Basic, Plus, and Pro. This way, you can buy a Pro plan for yourself and your managers/executives, and the Plus or Basic plan for your other employees, saving you hundreds of dollars in the process.

Regarding the app’s functionality, it covers all the bases and offers quite a few advanced features, such as phone call transcription, dial-by-name directory, and voice tagging. Phone.com is also fully HIPAA compliant, making it an ideal choice for medical practices that want to streamline patient communication and facilitate collaboration between their staff members.

What makes Phone.com stand out from other VoIP service providers is the ability to hire a US-based phone receptionist. This is a life-saver during busy periods when you’re expecting a high call volume.

The receptionist can greet customers with a scripted response, take and send messages, forward calls, and schedule appointments. The service is fully flexible, and you can up-scale or down-scale, plus cancel the service anytime.

Pros:

  • HIPAA compliant
  • US-based live receptionist
  • Fully customizable pricing plans that let you mix and match users
  • Advanced VoIP features, including call transcription and voice tagging

Cons:

  • No free trial
  • Can’t share your screen on mobile devices
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $11.99/user/month 1. Browser-Based Video-Conferencing

2. Phone Call Transcription

3. Dial-by-Name Directory

4. Fax from Phone

5. HIPAA Compliance

N/A 30 days

 

6. MightyCall — A Leading Cheap VoIP with Multi-level Interactive Voice Response and Caller Name ID

MightyCall is a virtual phone system that facilitates teamwork and lets you connect to your global customers in seconds. It provides everything you’d expect out of a VoIP service — toll-free and local numbers, music on hold, call forwarding, dial-by-name, and phone queues — and quite a few nifty advanced features too.

MightyCall VoIP App Dashboard

One of the features you’ll love as a business owner is CNAM — Caller Name. This feature displays your company name instead of your phone number whenever you dial a customer, making them much more likely to pick up the phone.

On average, customers refuse to answer calls from unknown numbers in about 75% of cases, so CNAM is a must if you want to reach new leads and maintain strong positive relationships with existing customers.

Another incredibly useful feature of MightyCall is multi-level IVR (Interactive Voice Response). This allows you to pre-record a message that acts as a menu, which your customers can use to select what service they are calling about.

Multi-level IVR saves a ton of time because it ensures your customers are connected to the right person in the right department without having to go through a receptionist or multiple operators.

MightyCall is available in-browser and on desktop devices, and it offers dedicated VoIP apps for both iOS and Android devices. It integrates with Zapier and most of the top CRM solutions, so it’s easy to add to your existing software stack without disrupting your workflows.

Pros:

  • Call recording with unlimited storage
  • Clean UI and easy-to-use desktop and mobile apps
  • Your business name displayed on your customers’ phones
  • Multi-level IVR to ensure your customers connect to the right person/department

Cons:

  • No online faxing
  • The base pricing plan is extremely limited
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $15/user/month 1. Custom Greeting and Music on Hold

2. CNAM

3. Multi-Level IVR

4. Call Screening and Forwarding

5. Auto Receptionist

6. Call Recording

7. Voicemail and Voicemail-to-Text

7-day free trial Doesn’t offer refunds

 

7. VoIPLy — One of the Cheapest VoIP Solutions for Unlimited Calls to Over 50 Countries

VoIPLy is one of the cheapest VoIP business services we came across during our research. For as little as $7.16/month, you get unlimited calls to the US, Canada, and over 50 other countries, all the essential VoIP features (call forwarding, caller ID, voicemail-to-email, etc.), and access to professional, knowledgeable customer support 24/7.

VoIPLy Cheapest VoIP Service Provider

VoIPLy lets you make calls from your desktop PC or macOS laptop, as well as any mobile phone with internet access. The app offers superb security on physical, network, and application levels, ensuring that your data stays 100% safe and preventing any interception of your communication.

If you opt for VoIPLy, you’ll also be able to order three different types of wireless VoIP phones to streamline your business processes and ensure you can easily connect with your customers both from the office and while you’re on the go.

The best thing about VoIPLy is the fact that the provider proactively monitors global and regional VoIP regulations and guidelines and strictly adheres to all applicable laws, rules, and regulations to ensure full compliance.

This makes it a safe and reliable option for law firms, medical practices, and any other industry where both internal communications protocols and external regulations must be adhered to at all times.

Pros:

  • Secure and reliable
  • Unlimited calls to over 50 countries
  • Compatible with Windows, macOS, Android, and iOS
  • Offers three different types of wireless VoIP phones

Cons:

  • No free trial
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $7.16/month 1. Unlimited Calls to Over 50 Countries

2. Call Forwarding

3. Voicemail-to-Email

4. State-of-the-Art Security

5. Compliance

N/A 30-day money-back guarantee

 

8. DialPad — Great Cheap VoIP for Small Businesses 

DialPad is a cloud VoIP service for businesses that combines VoIP with video-conferencing and messaging to help you unify business communications, effortlessly manage your team, and reach customers in all corners of the world.

DialPad Cheap VoIP for Business and Home Use

DialPad ensures HD call quality and lets you send unlimited SMS to the US and Canada. This is invaluable for any business that wants to send SMS reminders to clients regarding their scheduled appointments.

There’s also no limit to the number of video meetings you can host, which makes DialPad an ideal option for telemarketing, consulting services, and any other business with direct contact with its clients or customers.

Both the desktop and mobile DialPad apps feature voicemail transcriptions, call recording, call forwarding, and screen sharing. You can also port your existing business phone number, VoIP numbers, and toll-free numbers to the DialPad cloud-based VoIP service without interruption, so you don’t have to halt your business to access all the advanced VoIP features DialPad offers.

DialPad also integrates with Google Workspace, Microsoft 365, Zendesk, and all the best CRM solutions. This means you can easily import your contacts and synchronize the VoIP service with the cloud-based tools you’re already using.

Pros:

  • Unlimited calls and SMS messages in US and Canada
  • CRM integrations (Zendesk, Zoho, HubSpot, Salesforce, etc.)
  • Voicemail transcriptions, call recording, and screen sharing on mobile and desktop apps

Cons:

  • Calls may occasionally drop
  • Mobile devices sometimes continue ringing even if it’s answered on desktop
Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $15/user/month 1. Unlimited Video-Calls

2. Voicemail Transcription

3. Call Routing and Forwarding

4. Call Recording

5. CRM Integrations

14-day free trial

Non-refundable

 

 

Best Cheap VoIP 2023 Comparison Table

VoIP Service Provider Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
Ooma Residential — from $9.99/month + taxes and fees

Business — from $19.95/user/month

1. Call Recording

2. Video-Conferencing and Video Recording

3. Virtual Receptionist

4. Google and Office 365 Integration

5. Email Audio Attachments

N/A 30 days
RingCentral From $19.99/user/month 1. Unlimited calls within the US/Canada

2. Enhanced Business SMS

3. Voicemail-to-Text

4. Team Messaging

5. Document Sharing

14-day free trial Full refund available only for accounts with up to 20 users
Nextiva From $18.95/user/month 1. Unlimited Calling within the US/CA

2. Free Local or Toll-Free Number

3. Unlimited Video-Conferencing

4. Free Online Faxing

5. File Sharing

Demo unavailable at the time of writing this review 14 days
8×8 From $15/user/month 1. Contact Center

2. Communication APIs

3. Performance Analytics

4. AI-Powered Workflow Automation

5. Open Integration Framework

30-day free trial Refund available within 30 days, provided you haven’t used 8×8 for over 5 hours
Phone.com From $11.99/user/month 1. Browser-Based Video-Conferencing

2. Phone Call Transcription

3. Dial-by-Name Directory

4. Fax from Phone

5. HIPAA Compliance

N/A 30 days
MightyCall From $15/user/month 1. Custom Greeting and Music on Hold

2. CNAM

3. Multi-Level IVR

4. Call Screening and Forwarding

5. Auto Receptionist

6. Call Recording

7Voicemail and Voicemail-to-Text

7-day free trial Doesn’t offer refunds
VoIPLy From $7.16/month 1. Unlimited Calls to Over 50 Countries

2. Call Forwarding

3. Voicemail-to-Email

4. State-of-the-Art Security

5. Compliance

N/A 30-day money-back guarantee
DialPad From $15/user/month 1. Unlimited Video Calls

2. Voicemail Transcription

3. Call Routing and Forwarding

4. Call Recording

5. CRM Integrations

14-day free trial

Non-refundable

How We Chose the Best Cheap VoIP Providers

When choosing a cheap VoIP, it’s important to look beyond the price tag. What’s far more important than the subscription price is the value you get for your money.

When reviewing the best cheap VoIP phone services, we took into consideration the functionality, reliability, and security of each app. Another key factor that contributed to the rankings of different cheap VoIP business phone service providers is any additional fees and taxes that apply on top of the initial subscription price.

We also took into consideration additional features each provider offers on top of VoIP phone calls, such as call recording, virtual receptionist, video-conferencing, and team chat. All the providers we recommend in this article help you streamline both internal and communication with your customers and allow you to manage all your calls from a single, unified platform.

Finally, we considered the scalability of each VoIP solution. The last thing you want is to be locked into one subscription plan for a year or longer (depending on the contract duration), so we ensured to include providers that let you upscale or downscale your subscription plan.

Cheap or Expensive — What’s the Difference?

In general, VoIP services aren’t too expensive. In fact, they’re often more affordable than traditional landlines, making them ideal for any business or individual frequently making international calls. Besides this, they offer a plethora of other useful features that aren’t available on traditional phones or even mobile phones, so they’re definitely more than worth the price.

When it comes to pricing plans of leading VoIP service providers, the difference in price is negligible — only a handful of dollars per month. The much bigger price discrepancy is between the different pricing plans individual VoIP service providers offer.

A cheap VoIP phone service will typically cover all the bases, such as call recording, call routing, SMS, and video-conferencing with the basic plans. Advanced features, such as document sharing, online faxing, and CRM integration, are typically only available to higher-tier users.

In recent years, VoIP services have become quite affordable. What’s even better is that most providers offer VoIP solutions for individuals and businesses of all sizes, so there’s a cheap VoIP service out there that aligns with virtually anyone’s needs and budget.

Long story short, you shouldn’t pay for overpriced VoIP services. Make sure you fully understand what features are included in each pricing plan and compare a few different providers to ensure you’re getting the most value for your money.

What’s the Best VoIP Phone Service for Businesses on a Budget?

The answer to this question depends heavily on what you intend to use the VoIP service for. If your sole reason for getting a VoIP service is to make international calls and you don’t need any advanced features, VoIPLy is the cheapest option.

However, if you want to unify all business communications, share files between team members, send SMS messages to your customers, and host video-conferencing calls, then you might want to opt for a more powerful VoIP provider like Ooma, RingCentral or Nextiva.

How to Get a Cheap VoIP Service Started

In this section, we’ll be going over how to get a cheap VoIP service up and running with minimal effort. We’ll be using our number 1 best VoIP provider, Ooma, for this example.

Step 1 — Purchase an Ooma VoIP Router

 

ooma review home screen

Visit the Ooma website by clicking the link down below. From there, you’ll want to choose a Business or Residential plan based on your needs. For the sake of this review, we’re going to choose Residential but the Business process is similar.

From the home page, head on over to the Shop tab at the top of the page and select “Home Phones”. Ooma’s “Telo” service is free to use, plus you can upgrade to “Telo Air” for Wi-Fi connectivity. The LTE package does require a subscription fee, but it’ll work even through power outages thanks to a battery backup system.

ooma price plans

From there, you can pick the Ooma devices that suit your needs but you’ll need to buy at least one Ooma router to use the service. We recommend you take advantage of their bundled Handset deal so you have devices to test the service with. Remember, Ooma comes with a 30-day money-back guarantee!

ooma review handsets deal

Purchasing a handset through Ooma is a painless process, all you need to do is choose where you want your Ooma Telo sent to and enter in some basic payment details. Best of all, it’s free shipping! You can also send the devices back to Ooma if you decide you want to use their 30-day money-back guarantee.

ooma purchase screenshot

Shipping can take several days depending on your location, but once you have the Ooma device in your hands the rest of the process takes minutes to complete.

 

Step 2 — Register your Ooma device

Before you can use your Ooma device, you’ll need to register it to activate the subscription plan. Ooma is free by default, but you’ll have to enter some basic details about your usage before you can get started.

To register your Ooma device, go to “Login” on the homepage and then select “My Ooma Telo”. You’ll be taken to a login page, from there you’ll have to click “Activate my new account” to get to the registration page.

ooma review activation process

 

The activation code is located on the bottom of your Ooma router, which is helpfully pointed out during the activation process.

ooma activation diagram

After this step, you’ll be asked to enter some basic details about your location and billing if you’re going with one of Ooma’s paid plans, but it’s all pretty straightforward.

Step 3 — Figure Out Your Needs and Follow Their Guide

Finally, you’ll want to decide on everything you need to set up based on your plan and business needs. There’s hundreds of different options, which would be hard to cover in a single guide.

Once you’re done with the setup phase, all you have to do is add your optional extras, download the mobile app, and you’re ready to get calling!

Since there’s a plethora of different options and systems, you can use Ooma’s comprehensive support section to guide your use of the software. If any part of it confuses you, don’t worry! Ooma has a 24/7 support team on hand who are always ready to help you.

 

Cheap VoIP FAQs

Are VoIP Apps Legal?

Are There Any Good Free VoIP Services?

How Much Does a VoIP Phone System Cost?

What’s the Best Cheap VoIP Phone Service?

Is VoIP Cheaper Than a Traditional Landline?

Conclusion | What’s the Best Cheap VoIP Phone Service in 2023?

There are dozens of VoIP providers to choose from, some offering better value for money than others. We’ve researched and compared all the leading VoIP solutions to bring you a top list of the cheapest phone service VoIP providers in 2023:

  1. Ooma — The Best, Cheapest Residential VoIP Service Provider | Offers Outstanding Features for Businesses Too
  2. RingCentral — The Most Professional Cheap VoIP Service in 2023 | Test it Risk-Free With the 14-Day Free Trial
  3. Nextiva — Best Cheap VoIP with Outlook and Google Contact Integration
  4. 8×8 — Best for HD Video and Audio Conferencing + Integrating With CRM and PM Tools | Start Your 30-Day Trial Today
  5. Phone.com — Popular Cheap VoIP With Fully Customizable Pricing Plans
  6. MightyCall — A Leading Cheap VoIP With Multi-level Interactive Voice Response and Caller Name ID
  7. VoIPLy — One of the Cheapest VoIP Solutions for Unlimited Calls to Over 50 Countries
  8. DialPad — Great Cheap VoIP for Small Businesses + it Integrates With All Popular CRM Solutions

The number one spot on our list goes to Ooma, thanks to its transparent pricing, ease of use, and the incredible value it provides for an affordable price.

Ooma allows you to make unlimited phone calls in the US and Canada, connect to customers in over 70 countries across the globe, and host an unlimited number of video-conferences. In addition to VoIP services, Ooma functions as a unified communications platform, simplifying team communication and file sharing and providing a wealth of data regarding all outgoing and incoming calls and SMS messages.

Take advantage of Ooma’s 30-day free trial to see it in action and discover a faster, easier, and more affordable way to stay in touch with your customers and business partners, wherever they are in the world.

Aleksandar Stevanovic Senior Writer

Aleksandar Stevanovic Senior Writer

Aleksandar is a senior content writer with a passion for consistently writing in-depth articles on software-related topics, including Antivirus Software, VPNs, VoIP, CRM, Spy Apps, and Crypto.

Aleksandar has worked with reputable websites such as CEX.IO and NicheStack, further showcasing his commitment to providing high-quality content.

With nearly a decade of experience, he delivers valuable and well-researched pieces to his readers, establishing himself as a reliable authority in the industry.

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